11/21/2023 0 Comments Iphone 13 lidar scanner appThe app says it has successfully relocated and to move the phone to start scanning, but nothing happens. The same thing happened again later in the day, only this time I wasn’t so lucky, it too disappeared when I exited the scan and I didn’t upload it to the cloud. Lucky for me I had immediately uploaded the first one to the cloud so I could share it, but then it disappeared from my phone entirely when I exited out of the finished scan and back to all of the other scans I’ve done. Yesterday I had 2 completed scans completely disappear from my phone. Huge apologies for the issues and if you have any other questions please email me at If you just started using Polycam over the weekend, in order to use the app as normal, you'll need to log out and create a new Polycam account with a different email (or hit "skip >"). Hi there, we had a rough bug introduced on Friday that made the app pretty unusable over the weekend for folks who created accounts between 2PM PST Friday and 9PM PST Monday. I hope an update comes soon because in theory this sounds like a very powerful app that I’d be happy to pay for, but until then I have to give it a poor review. I haven’t even been able to get the app to take one photo. When I try to close the capture window and exit without saving it doesn’t do anything except add a small message that says “saving data” which ,once again, hangs forever. Maybe a progress bar at the very least? Or any feedback that the app is actually doing anything or why it’s asking me to hold still. Would be helpful to have some indication that the app is processing or something so I could tell how much longer I need to stay still. Not to mention the lack of feedback the app gives the user, of which there is none. 360 Mode works on all iPhones from 11 onwards.ĮDIT: they fixed the bug and now the app works perfectly! Incredible app.įor starters: I’m on iPhone 12 Mini, iOS 15.6 The app just hangs on the message “hold device still to calibrate” forever and never does anything. Photo Mode works on every iPhone and iPad from 2015 or newer. *Polycam requires a device with a LiDAR sensor, such as the iPhone 12 Pro, 12 Pro Max or 2020+ iPad Pro to generate LiDAR captures. We are excited to see what you create with Polycam! If you share something online, tag us on twitter or instagram to let us know what you’ve captured and get featured!
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